PRIVACY POLICY
PRIVACY POLICY — DINOXY
Last updated: July 4, 2026
Dinoxy ("we," "our," "us") operates this website and sells digital products such as templates, training programs, courses, and digital files across various niches. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website or services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect the following types of information when you interact with our website:
Personal Information: Name, email address, phone number, and billing details provided during checkout or account creation.
Payment Information: Payment details are collected and processed securely by our payment gateway partners, including Razorpay. We do not store your card, UPI, or bank account details on our own servers.
Usage Information: Browser type, IP address, device information, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.
Communication Information: Any information you provide when contacting our support team, submitting feedback, or joining our community.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and deliver your digital product purchases
Send order confirmations, receipts, and access links
Respond to customer support requests and queries
Send updates, offers, or promotional emails (you can opt out anytime)
Improve our website, products, and overall customer experience
Prevent fraud, unauthorized access, and misuse of our services
3. SHARING OF INFORMATION
We do not sell or rent your personal information to third parties. We may share your information with:
Payment Processors: Such as Razorpay, to securely process your payments.
Platform Providers: Such as Shopify, which powers our website and store operations.
Email & Marketing Tools: Used to send order updates and promotional communication.
Legal Authorities: If required by law, court order, or to protect our legal rights.
These third parties are only given access to the information necessary to perform their specific functions and are expected to handle your data securely.
4. COOKIES AND TRACKING
Our website uses cookies and similar tracking technologies to improve browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain website functionalities.
5. DATA STORAGE AND SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. YOUR RIGHTS
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details provided below.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes means you accept the revised policy.
11. GOVERNING LAW
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
12. CONTACT US
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@dinoxy.com
Address: ISBT, Near Bus Stand, Kashmere Gate, Delhi, India