SHIPPING AND DELIVERY
SHIPPING AND DELIVERY POLICY — DINOXY
Last updated: July 4, 2026
Dinoxy sells exclusively digital products, including templates, online courses, training programs, and digital files. This Shipping and Delivery Policy explains how our products are delivered to you, as no physical shipping is involved.
1. NATURE OF PRODUCTS
All products sold by Dinoxy are 100% digital. We do not sell or ship any physical goods. This policy applies to the electronic delivery of your purchased digital products.
2. DELIVERY METHOD
Upon successful payment, you will receive access to your purchased product through one of the following methods:
An instant download link sent to the email address provided at checkout
Direct access via a members' area, course platform, or dashboard
An email containing your access credentials or product files
3. DELIVERY TIME
Delivery of digital products is instant in most cases, immediately after your payment is successfully processed.
In rare cases of technical delays, delivery may take up to 24 hours. If you do not receive access within this timeframe, please contact us immediately.
4. NO PHYSICAL SHIPPING
Since we do not sell physical products, there are no shipping charges, delivery addresses, courier partners, or shipping timelines involved in any purchase made on our website.
5. ACCESS ISSUES
If you experience any issues accessing your purchased product, such as a broken download link, missing email, or login trouble, please contact our support team with your order details, and we will resolve the issue promptly.
6. EMAIL DELIVERY ISSUES
Please ensure the email address provided at checkout is correct and check your spam or promotions folder if you do not see your delivery email in your inbox. We are not responsible for delivery issues caused by incorrect email addresses provided at checkout.
7. CHANGES TO THIS POLICY
We reserve the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date.
8. CONTACT US
If you have any questions about accessing your purchased product or this policy, please contact us at:
Email: contact@dinoxy.com
Address: ISBT, Near Bus Stand, Kashmere Gate, Delhi, India